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0415 915 915

Privacy Policy – Infinity Interiors

Effective Date: December 1st 2025
Company: Infinity Interiors
Specialization: Custom Shower Screens & Interior Solutions

A LEGAL DISCLAIMER

Infinity Interiors (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Australian Privacy Principles (APPs) and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect information directly from you or through your interaction with our website, services, or staff. This includes:

a) Personal Information

  • Name, email address, phone number

  • Residential or business address for quotes, delivery, or installation

  • Billing and payment information

b) Project & Service Information

  • Measurements, design preferences, photos, or reference materials

  • Notes related to your installation or service request

 

c) Technical & Website Data

  • IP address and browser type

  • Device information and operating system

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Provide quotes, design recommendations, and installation services

  • Process orders, deliveries, and payments

  • Communicate updates, confirmations, and support-related messages

  • Improve our services, products, and customer experience

  • Maintain records for legal, compliance, and warranty purposes

  • Send promotional or marketing communications (with your consent)

We do not sell, trade, or rent your personal information to third parties.

3. How We Use Your Information

Where GDPR applies, we process your personal data based on one of the following lawful bases:

  • Performance of a contract (e.g., providing shower screen installation services)

  • Consent (e.g., marketing emails or newsletters)

  • Legitimate interests (e.g., improving services and ensuring security)

  • Compliance with legal obligations

4. Sharing and Disclosure

We may share your information with third parties only when necessary for the delivery of our services, including:

  • Contractors, installers, or service providers

  • Payment processors and banks

  • Delivery and logistics partners

  • IT, website hosting, or software providers

All third parties are required to protect your data and use it only for service-related purposes.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide services and support

  • Comply with legal obligations

  • Resolve disputes or enforce agreements

When no longer required, your data is securely deleted or anonymized

We implement reasonable technical, administrative, and physical measures to protect your data from:

  • Unauthorized access, use, or disclosure

  • Accidental loss, alteration, or destruction

Access to personal data is limited to authorized personnel only.

6. Security of Your Information

7. Cookies

Our website may use cookies to enhance your browsing experience and analyze site performance. You may adjust cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

9. Contact Us

For questions or privacy-related requests, please contact:
Infinity Interiors
Email: info@infinityinteriors.com.au
Phone: 0415 915 915
Website: www.infinityinteriors.com.au

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